Carrier-grade cloud PBX

Launch and manage your own branded communications service

Snaptel is the fully hosted, turn-key PBX platform for operators and MSPs. Centralised multi-tenant management, full API for automation, automatic failover, and you keep your SIP trunks. No hosting costs. No lock-in.

AI

Voice Agents

Multi

Tenant Ready

WebRTC

Native Calling

SIP

Trunk Freedom

Everything you need in a modern PBX

Built for telecom operators, MSPs and service providers who need reliability, deep control, and a fully hosted turn-key platform.

Smart Call Routing & Flows

Advanced IVR, auto attendants, time-based routing, hunt groups, and intelligent call distribution.

AI Voice Agents

Conversational AI for routing, screening, and automation — built into the call flow with full data control.

Real-time Analytics

Live dashboards, call quality monitoring, queue insights, and actionable reporting.

Multi-Tenant Architecture

Host multiple customers with strict isolation and centralized management.

Microsoft Teams & Integrations

Direct Routing, presence sync, CRM connectors, and WhatsApp Business messaging.

WebRTC & Soft Clients

Browser calling, desktop and mobile apps, BLF presence, and seamless device handoff.

Call Recording & Compliance

On-demand and automatic recording with secure storage and easy retrieval.

SIP Trunk Freedom

Bring your own trunks. Wide interoperability with major providers — no lock-in.

Full API for Automations

Complete API designed for automation. Integrate provisioning, call control, reporting, and workflows into your systems.

Fully Hosted with Automatic Failover

Professional turn-key platform. Fully hosted with automatic failover within the cluster and across regions. Partners and clients pay nothing for hosting.

Smarter calls with AI

AI voice agents live inside your PBX. Handle inbound screening, natural language routing, outbound notifications, and workflow automation — without sending call data to third parties.

Conversational IVR

Replace rigid menus with natural language.

Intelligent Transfers

Context-aware handoff to the right person.

Data Ownership

Self-hosted or private models supported.

Built for partners

Keep your SIP trunks and deliver a carrier-grade experience. Fully hosted turn-key platform with automatic failover — no hosting costs for partners or clients.

Become a Partner